At Elegant Shoe Store (“we,” “us,” or “our”), we value the trust our discerning clientele places in us when selecting our premium footwear and refined accessories. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit elegantshoestore.com (the “Site”).

1. Information We Collect

To provide our sophisticated shopping experience, we collect:

  • Personal Identification: Name, email address, shipping/billing addresses, phone number when you make a purchase or create an account
  • Payment Information: Credit card details (processed securely through PCI-DSS compliant systems), PayPal email (never stored on our servers)
  • Transaction Details: Purchase history, product preferences (e.g., oxfords vs. loafers), order values
  • Technical Data: IP address, browser type, device information, referring URLs
  • Usage Data: Pages visited, time spent on product categories (e.g., heels, handbags), click patterns

2. How We Use Your Information

We employ your data with the same precision we apply to crafting our premium products:

  • Process transactions for our luxury footwear and accessories with 256-bit SSL encryption
  • Personalize your experience by suggesting items matching your style (e.g., Italian leather heels or cashmere sweaters)
  • Improve our Site based on how international clients navigate between categories (boots vs. sandals)
  • Communicate order confirmations, shipping updates, and exclusive offers for our premium collections
  • Prevent fraud and enhance security for our $200+ average order value transactions

3. Data Sharing & Disclosure

We treat your information with the discretion expected by our global clientele:

  • Service Providers: Carefully vetted partners (payment processors like Visa/MasterCard/JCB, shipping carriers) who assist in delivering our premium service
  • Legal Compliance: When required by law or to protect our business interests, always limited to what’s necessary
  • Business Transfers: In the event of merger/acquisition, with notification
  • Never sold to third-party marketers

4. International Data Transfers

As we serve customers worldwide (excluding select remote regions), data may be transferred to/from the U.S. and other countries where our service providers operate. We implement GDPR-compliant safeguards for European clients and similar protections for all international transactions.

5. Data Security

We protect your information with the same rigor we apply to inspecting every pair of designer handbags before shipment:

  • 256-bit SSL encryption (bank-grade security)
  • PCI-DSS compliant payment processing
  • Regular security audits
  • Limited employee access on a need-to-know basis
  • Automatic deletion of full payment details post-transaction

6. Your Rights

Our refined customers maintain control over their data:

  • Access & Correction: Review/update account information via your profile
  • Deletion: Request removal of personal data (excluding transaction records required by law)
  • Opt-Out: Unsubscribe from marketing emails while retaining transactional communications
  • Restrict Processing: Limit how we use certain data elements
  • Data Portability: Request a copy of your purchase history in machine-readable format

To exercise these rights, contact our Fayetteville-based support team at [email protected].

7. Cookies & Tracking Technologies

We use these refined tools to enhance your shopping experience:

  • Essential Cookies: Enable core functions like secure checkout and account access
  • Performance Cookies: Analyze how customers move between product categories (e.g., from dresses to heels)
  • Functional Cookies: Remember preferences like currency or language settings
  • Targeting Cookies: Display relevant ads for our premium products on third-party platforms

Manage preferences via your browser settings or our cookie consent banner. Note that disabling certain cookies may affect functionality.

8. Children’s Privacy

Our Site caters to sophisticated adult shoppers. We do not knowingly collect data from individuals under 16.

9. Policy Updates

We may periodically update this policy with the same attention to detail we apply to our seasonal collections. Significant changes will be communicated to our valued clientele.

10. Contact Us

For privacy inquiries, please contact:

Elegant Shoe Store
Attn: Privacy Officer
302 East Granada Street
Fayetteville, AR 72703 USA
Email: [email protected]